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COMPANY RECORD 115 / GROUND TRANSPORT

CarMax

C

Customer Service Number

TOLL-FREE
1-800-519-1511

Customer Relations

↳ United StatesMonday–Friday, 9 a.m.–8 p.m. ET
Company source ↗Source checked

Toll-free in the listed calling region. Mobile airtime or international charges may apply.

PHONE

Car buying, selling and shopping

1-833-538-2913

Monday–Saturday, 9 a.m.–9 p.m.; Sunday, 11 a.m.–10 p.m. local time

Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.

Source ↗Checked 2026-09-26
ONLINE

Official contact information

Open this contact option
Source ↗Checked 2026-09-26
ONLINE

Official website

Open this contact option
Source ↗Checked 2026-09-26

Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.

  1. Keep the operator’s confirmation and receipt available when raising a billing question.
  2. Locate the journey or rental reference and the pickup or travel date.
  3. Only share sensitive information after confirming you are speaking to the company through a trusted channel.
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